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 Frequently Asked Questions

Find frequently asked questions and corresponding answers below.  If you required additional details  or
information that is not mentioned here, please contact us.



What is BrandTime?

BrandTime is an online marketplace of brandable and keyword-type business domain names. We make the job of building your brand a bit easier by offering up unique domain names with pre-made logos.

How is BrandTime different?

Purchasing a name from BrandTime gets you not only the domain name but a professionally designed logo as well, so you can immediately start applying your new brand to websites, business cards, printed materials and so on....



How can I search for a suitable  domain name?

You can search for domain name by browsing through our list of brands or by choosing a category listing and see what fits your needs best. Domains are listed in their related categories. Most of the names are listed in multiple appropriate categories.  Once you have identified a domain that you like, simply click on the logo belonging to the name to access the domain description page.

How buying works for domain names under $1500?

Click the Buy Now button on the domain’s description page. You will be directed to Paypal where you can pay with your credit card, debit card or paypal account. Once you paid for the domain open an account at the domain registrar GoDaddy.com and send us your customer number or login name and email address associated with the account. We need these data so that we can move the domain name from our account to your’s at GoDaddy. This domain moving process is called “account change” and can take up to seven days (usually few hours only). Our involvement with the domain ends once the account change is complete. You will have full control of the domain name once you have logged in to your account: you can transfer the domain name
to a different registrar; change the name servers; forward the domain and so on.
The logo design files will be sent to your email address.
How long will the transfer process take?

The transfer process can be completed within 1-7 days, unless there are exceptional circumstances beyond the seller’s control.

Can I pay in installments?

No, at the present time we do not offer installment payment options, due to many complications that may arise.

Can I reserve a domain with a small down payment?

Yes, you can. Our reservation deposit rate is 20% of the overall domain price and lasts 30 days for the item requested. The item will be removed from the site during this period. This deposit is non-refundable. After 30 days if the total payment for domains reserved is not received, the items will go back up for sale.
Who pays the escrow transaction fee for domain name between $1500 and $5000?  

The fee is paid by us, for you the transaction is completely free.

             Can I use Escrow.com for payment for domain names under $1500, too?  

Yes,  you can but you need to pay the escrow fee. It is about 10% of the domain’s price.
Is this website secured?

All purchases are processed via the secured PayPal or Escrow.com platforms. PayPal and Escrow.com use the latest in data encryption and anti-fraud technology to keep your information secure, reducing the risk of any online fraud. Your personal payment information, such as bank information or credit card information are not held or stored through our website or servers. However, this website is secured with a COMODO CA Web Server Certificate.
FAQ2
How buying works for domain names between $1500 and $5000?

For payment transactions above $1500 we use the escrow services of Escrow.com. Please open a free account at Escrow.com and send us your email address associated with the account  and the domain name you wish to purchase. With these data we will start the transaction at Escrow.com. Escrow.com will inform you via e-mail about the payment possibilities.
Once you paid Escrow.com open an account at the domain registrar Godaddy.com and send us both your customer number/login name and email address associated with the account. We need these data so that we can move the domain name from our account to your’s at GoDaddy. This domain moving process is called “account change” and can take up to seven days (usually few hours only). Our involvement with the domain ends once the moving process is complete. You will have full control of the domain name once you have logged in to your account: you can transfer the domain name to a different registrar;
change the name servers; forward the domain and so on.
The logo design files will be sent to your email address.
 
Pay with your Master CardPay wih your American Express cardPay wih your Visa cardPay with paypalPay wih your Discover card

Do I get a discount if I buy in bulk?

Yes, you can get discounts ranging from 5 to 20% if you buy more than two domains.


Do you have a refund policy?

           No, we does not offer refunds for purchased domain names.