How long does it take for the new ownership to show up on the WHOIS record?
Whois information is not updated immediately. It typically takes just a few hours for Whois data to update - though different registrars are faster than others. Usually your whois information will be updated within two days.
Frequently Asked Questions
Do I have to pay for the logo?
No, if you buy a domain name the logo is completely free for you.
Can others also buy the logo that comes with the domain?
No. When you buy a domain, the full ownership of the intellectual property passes from BrandTime to you. You will own the design exclusively, it will be yours and only yours.
In what type of files do I receive the logo?
Your logo will be transferred in multiple formats which will allow you to immediately use them for online or offline (printing) use.
AI – Adobe Illustrator vector based format for high resolution printing
EPS – Encapsulated Postscript format. Another vector based logo format is readable by both PC and Macintosh (Apple) desktop and publishing software. This is the file you would require for traditional reproduction (printing). It is both scalable (can be re-sized without any degradation in quality) and editable. It can be utilized by most commercial printers and software packages.
JPG – A .JPG version of your logo.
PNG – A .PNG version of your logo.
Are these domain names and logos trademarked?
No, they are not. We recommend registering your domain and logo as a trademark as soon as possible to protect your new venture.
Do I get a website with the domain?
No, you will only get the domain name, without content.
When will the domain registration expire after the transfer?
It depends on the domain name but our names are registered for a one year period, starting on the date of registration (not the date it will be transferred to your account). It is the responsibility of the buyer to verify the expiry date of the domain registration, and to take the necessary step to renew the domain registration after assuming ownership, control and responsibility for the domain.
I have a question that isn’t answered here.
In that case, just contact us with your question and we will answer it as soon as possible.
Find frequently asked questions and corresponding answers below. If you required additional details or
information that is not mentioned here, please contact us.